Privacy Policy
Introduction
SwimInSG Limited Partnership (UEN: T24LP0092A) (“we”, “our”, or “us”) operates the SwimInSG website at https://swimin-sg.com and the SwimInSG Class Manager mobile application (“the App”). This Privacy Policy explains how we collect, use, and protect the personal data of parents, guardians, and coaches who interact with us through our website or the App.
By using our website or the App, you agree to the practices described in this Privacy Policy. We are committed to complying with Singapore’s Personal Data Protection Act 2012 (PDPA).
Data We Collect
We collect only the minimum data necessary to manage swimming classes and communications. Specifically, we collect:
Website Enquiry Form www.swimin-sg.com
- Your name
- Phone number and/or email address
- Child’s name and age
SwimInSG Class Manager App iOS & Android
- Parent or guardian’s name
- Phone number
- Email address (used solely for app login and account authentication)
- Child’s name and age
- Class schedule and enrolment records
- Fee payment status (internal tracking only)
We do not collect identity document numbers or government-issued ID details.
How We Collect Your Data
Personal data is collected through two channels. First, through the enquiry form on our website when you reach out to us about swimming classes. Second, through the App when you register an account and enrol your child. In both cases, you would have initiated contact with us first, and all data is provided voluntarily by you.
How We Use Your Data
Your data is used strictly for the following purposes:
- Responding to your swimming class enquiries submitted via our website
- Managing class enrolments, schedules, and replacement lessons
- Communicating with you regarding your child’s classes
- Tracking fee payment status for administrative purposes
- Providing you with access to the App via your login account
Sharing of Your Data
We do not sell, rent, or share your personal data with any third parties. Your data is accessible only to SwimInSG coaches and administrators who require it to manage classes and communicate with you.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once you or your child are no longer enrolled with SwimInSG, you may request deletion of your data by contacting us at the details in Section 10 below.
Data Security
We take reasonable steps to protect the personal data we hold from unauthorised access, disclosure, or misuse. Access to personal data within the App is restricted to authorised SwimInSG staff only.
Your Rights Under PDPA
Under Singapore’s Personal Data Protection Act, you have the following rights:
Request to see the personal data we hold about you or your child.
Request correction of any inaccurate or incomplete data we hold.
Request deletion of your data, subject to any legal retention obligations.
Withdraw consent at any time (note: this may affect service provision).
To exercise any of these rights, please contact us using the details in Section 10 below.
Children’s Privacy
Our website and App are intended for use by parents, guardians, and coaches. We do not knowingly collect personal data directly from children. All student information is provided by parents or guardians on behalf of their child.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to us:
We’re happy to assist with any data-related requests or questions.
Updates to This Policy
This Privacy Policy was last updated on 22 May 2026. We may update this policy from time to time. Any changes will be posted on our website at www.swimin-sg.com/privacy-policy and reflected with a new effective date. Continued use of the App or website after changes are posted constitutes your acceptance of the updated policy.
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